In order to ensure smooth operations and provide the best service to our valued clients, we have established the following cancellation policy:
Cancellations (and any request to reschedule) made [24 hours] or less before an appointment will incur a [rebooking fee] for their next appointment.
Cancellations (and any request to reschedule) made via [email] or [SMS] longer than [24 hours] before an appointment will be processed without any penalty or additional charges.
We understand that unforeseen circumstances may arise, and we strive to be flexible and accommodating. However, please note that last-minute cancellations can significantly impact our scheduling and availability for other clients. Therefore, we kindly request that you provide us with sufficient notice if you need to cancel or reschedule your appointment.
If you have any further questions or need assistance, please don’t hesitate to contact us.
Thank you for your understanding and cooperation.
